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ITIL® - IT Infrastructure Library The IT Infrastructure Library, ITIL®, is a set of best practices for IT. It is generally divided into two main areas, Service Support and Service Delivery. These in turn consists of a number of 'ITIL Disciplines'. ITIL® sets in place processes for dealing with all types of challenges that many IT departments face including Change Management, Disaster Recovery, Help Desk Management, Service Delivery and the issues surrounding Service Level Agreements. ITIL® adds value by setting expectations and improving the delivery of IT services in accordance with business needs. Gen-i is Pink Elephant's authorised training provider in Australia and a leading provider of ITIL® Consulting and Training Services globally. Gen-i has exclusive rights to deliver Pink Elephant's ITIL® Training and Consulting Services. Through this partnership Geni-i offer a variety of ITIL training courses. | Course Name | Days | Cost | | ITIL V3 Foundation | 3 | $1,814 | | ITIL V2- V3 Foundation Bridging Course | 2 | $905 | | COBIT Fundamentals | 3 | $1,668 | | ITIL Intermediate: Operational Support & Analysis | 5 | $3,795 | | ITIL Intermediate: Service Offerings & Agreements | 5 | $3,795 | | ITIL Intermediate: Release, Control & Validation | 5 | $3,795 | | ITIL Intermediate: Planning, Protection & Optimisation | 5 | $3,795 | | V3 Service Strategy | 4 | $3,295 | | V3 Service Design | 4 | $3,295 | | V3 Service Transition | 4 | $3,295 | | V3 Service Operations | 4 | $3,295 | | V3 Continual Service Improvement | 4 | $3,295 | | ITIL Service Manager Program | 12 | $7,095 | | V2 - V3 Masters Bridging | 5 | $3,795 |
All prices quoted are exclusive of GST. Please click her to Check availability or register for a course. To receive a tailored quotation, please Contact Us and one of our experienced Training Consultants will discuss your requirements with you.
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